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Have a question about a product, or need a custom server configuration? Our team is ready to assist you.

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We respond to most inquiries within 24 hours. For urgent matters, please use WhatsApp or call us directly.

Sales & Support
sales@jiamaiserverchips.com

For quotes, BOM lists, and technical questions.

Instant Chat
+86 123 456 7890

Available Mon-Fri, 9am – 6pm (GMT+8)

Headquarters

Room 123, Building A, Tech Park,
Nanshan District, Shenzhen, China

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Frequently Asked Questions

Common questions about ordering, shipping, and warranty.

What payment methods do you accept?

We accept T/T (Bank Transfer), PayPal (for smaller orders), and Letter of Credit (L/C) for large enterprise contracts.

Do you ship internationally?

Yes, we ship to over 50 countries via DHL, FedEx, UPS, or air freight/sea freight for bulk pallet orders.

What is the warranty on used/refurbished parts?

Refurbished parts typically come with a 90-day to 1-year warranty depending on the item. New retail items carry the full manufacturer warranty.

Can you provide custom server configurations?

Absolutely. We can build-to-order (BTO) servers from Dell, HPE, and Supermicro based on your CPU, RAM, and Storage requirements.