Privacy Policy

At JMAX Technology Co., Ltd. (“JMAX”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected when you use our website.

1.1 Personal Information

When you request a quote, create an account, or contact our support team, we may collect:

• Contact details (Name, Email address, Phone number).
• Company information (Company name, Job title, Industry).
• Billing and shipping addresses.
• Transaction history and BOM (Bill of Materials) data uploaded for quotation.

1.2 Automatically Collected Data

When you access our website, we may automatically collect:

• Device information (IP address, browser type, operating system).
• Usage data (Pages visited, time spent on pages, referral sources).
• Cookies and tracking technologies (see Section 6).

2. How We Use Your Information

We use the collected data for legitimate business purposes, including:

• Order Fulfillment: To process quotes, orders, and arrange global shipping logistics.
• Customer Support: To respond to your technical inquiries, warranty claims, or BOM sourcing requests.
• Service Improvement: To analyze website traffic and optimize our product catalog based on user demand.
• Communication: To send transactional emails (order confirmations) and, with your consent, market updates regarding server hardware trends.

3. Sharing of Information

JMAX is a dedicated hardware supplier; we do not sell your personal data. We only share information with third parties necessary to provide our services:

• Logistics Partners: DHL, FedEx, UPS, and freight forwarders to deliver your orders.
• Payment Processors: Secure gateways to process payments (e.g., PayPal, Bank Transfers).
• Legal Compliance: If required by law, regulation, or legal process to protect the rights and safety of JMAX and our users.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL (Secure Socket Layer) encryption for all data transmission.
• Restricted access to personal data within our organization on a need-to-know basis.
• Regular security audits of our infrastructure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

5. International Data Transfers

As a global company headquartered in Shenzhen, China, your information may be processed on servers located outside of your country of residence. By using our services, you consent to the transfer of information to countries that may have different data protection laws than your own.

6. Cookies Policy

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

• Essential Cookies: Required for the website to function (e.g., shopping cart).
• Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“Right to be Forgotten”).
• Opt-out of marketing communications at any time.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: